Leadership
Negotiation skills
Prepare for any negotiation. What to say, what to listen for, and when to walk away
Course description
Running a business means negotiating. Prices with clients, salaries with hires, terms with vendors. These conversations get uncomfortable, and most people either give in or dig in. Neither works well.
This course explains how negotiations actually work. What the other side is thinking, how to prepare, and what to do when the conversation gets hard.
Built for anyone who negotiates deals, prices, salaries, or terms as part of their work.
What you'll learn
- Figure out what someone is really worried about when they are not saying it directly
- Respond to a price that feels wrong without starting a fight about it
- Decide whether to take a deal or walk away when you are not sure
- Tell the difference between someone who agreed and someone who just said yes to end the conversation
- Calm someone down in a meeting so you can get to the actual problem